Terms of Service

Terms and Conditions

These Terms of Service govern your use of Techlis websites, mobile applications, and services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: September 10, 2025

Important Legal Notice

Please read these Terms of Service carefully before using Techlis websites, mobile applications, or services. By accessing or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you may not access or use our services.

1. Definitions

In these Terms of Service, the following terms have the meanings set forth below:

  • "Techlis," "we," "us," or "our" refers to Techlis and its affiliates.
  • "Services" includes all websites, mobile applications, software, consulting services, development services, and any other products or services provided by Techlis.
  • "Website(s)" refers to techlis.com and any subdomains or related web properties.
  • "Mobile Applications" refers to any iOS, Android, or other mobile applications published by Techlis.
  • "User," "you," or "your" refers to any individual or entity accessing or using our Services.
  • "Client" refers to users who have engaged Techlis for consulting or development services.
  • "Content" includes text, graphics, images, software, code, and other materials provided through our Services.

2. Acceptance of Terms

By accessing or using any Techlis Services, including our websites, mobile applications, or consulting services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using our Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these terms, and "you" and "your" will refer to that organization.

You may not use our Services if you are not of legal age to form a binding contract with Techlis, or if you are prohibited from receiving services under applicable laws.

3. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. We will notify you of material changes by:

  • Posting the updated terms on this page with a new "Last Updated" date
  • Sending you an email notification if you have provided us with your email address
  • Displaying a notice when you access our Services

Your continued use of our Services after any changes signifies your acceptance of the updated terms. If you do not agree to the changes, you must stop using our Services.

4. Use of Services

4.1 Website and Mobile Apps

You may access and use our websites and mobile applications for your personal or internal business purposes, subject to these Terms of Service. All rights not expressly granted to you are reserved by Techlis.

Mobile App Downloads:

Our mobile applications are distributed through Apple App Store and Google Play Store. Additional terms from Apple or Google may apply to your use of these applications.

You are responsible for any fees charged by your mobile carrier for data usage. Techlis is not responsible for any charges, fees, or expenses incurred by you related to your use of our mobile applications.

4.2 Consulting and Development Services

When you engage Techlis for consulting or development services, additional terms and conditions may apply as specified in your service agreement or statement of work.

Service Levels and Deliverables:

  • Service specifications, timelines, and deliverables will be defined in individual service agreements
  • All project costs and payment terms will be specified in written agreements
  • Intellectual property rights will be defined per individual agreements

Third-Party Services:

Our services may involve or require access to third-party platforms, services, or APIs (e.g., AWS, Azure, Google Cloud, Apple App Store, Google Play Store). You are responsible for complying with any third-party terms of service.

4.3 User Obligations

When using our Services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our Services only for lawful purposes
  • Not interfere with or disrupt our Services or servers
  • Not attempt to gain unauthorized access to our systems or networks
  • Comply with all applicable laws and regulations

5. Intellectual Property

5.1 Techlis Property

All content, software, technology, and materials provided through our websites and mobile applications, including but not limited to text, graphics, logos, icons, images, audio clips, downloads, and software, are the exclusive property of Techlis or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as expressly permitted in these Terms.

5.2 Client Work Product

Intellectual property rights in custom work product created for clients through our consulting and development services shall be governed by individual service agreements. Unless otherwise specified in a written agreement, Techlis retains ownership of all:

  • Pre-existing intellectual property
  • Frameworks, libraries, and reusable components
  • General methodologies and processes
  • Generic training materials and documentation

Clients retain ownership of their proprietary information, specifications, and business data provided to us for project purposes.

5.3 Third-Party Content

Our Services may include third-party content or links to third-party websites. We do not control and are not responsible for any third-party content. Your use of third-party content is at your own risk and subject to the third party's terms and conditions.

6. User Content

You may be able to submit, upload, post, or otherwise make available content through our Services ("User Content"). You retain ownership of your User Content, but you grant Techlis a non-exclusive, royalty-free, worldwide, transferable, sub-licensable license to use, copy, modify, create derivative works based upon, distribute, publicly display, publicly perform, and otherwise exploit your User Content in connection with operating and providing our Services.

You represent and warrant that your User Content does not and will not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights, and is not otherwise unlawful or objectionable.

We reserve the right (but have no obligation) to remove, edit, or modify any User Content that we determine violates these Terms.

Client Confidential Information

When providing consulting services, we maintain strict confidentiality of all client information and data. We will not disclose your confidential information to third parties without your consent, except as required by law.

7. App Store and Platform Terms

When you download or use our mobile applications from third-party platforms, you acknowledge that additional terms from the platform provider may apply:

7.1 Apple App Store

If you downloaded our iOS application from Apple's App Store, you acknowledge that:

  • Apple is not responsible for our mobile application or its content
  • Your use of our iOS application must comply with Apple's App Store Terms of Service
  • We, not Apple, are solely responsible for providing support and maintenance for our iOS application
  • Apple shall have no obligation to provide any maintenance and support services

7.2 Google Play Store

If you downloaded our Android application from Google Play Store, you acknowledge that:

  • Google is not responsible for our mobile application or its content
  • Your use of our Android application must comply with Google Play Terms of Service
  • We, not Google, are solely responsible for providing support and maintenance for our Android application
  • Google shall have no obligation to provide any warranty or support services

7.3 Platform Guidelines

Our applications must comply with platform-specific development guidelines, privacy policies, and content policies. We reserve the right to modify our applications to ensure compliance with platform requirements.

8. Payment Terms

8.1 Pricing and Payment

Prices for our consulting and development services are quoted in the service agreement or statement of work. All prices are exclusive of applicable taxes unless otherwise specified.

Payment terms, schedules, and methods will be specified in your service agreement. Late payments may incur interest charges as specified in your agreement.

8.2 In-App Purchases and Subscriptions

Our mobile applications may offer additional features, content, or services through in-app purchases. All in-app purchases are processed through the respective platform's payment system (Apple App Store or Google Play Store).

Subscription Terms:

  • Subscriptions automatically renew unless canceled prior to the renewal date
  • Payment is charged through your platform account
  • Subscriptions can be managed and cancelled through your device settings
  • No refunds are provided for partially used subscription periods
  • All pricing is subject to change with notice as required by platform policies

8.3 Dispute Resolution

Any billing disputes must be reported within 30 days of the transaction date. For app store transactions, you must contact the platform provider directly as we cannot process refunds for platform-moderated transactions.

9. Disclaimer and Limitation of Liability

9.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, OR SECURE, OR THAT ANY CONTENT WILL BE ACCURATE, COMPLETE, OR RELIABLE. YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK.

FOR MOBILE APPLICATIONS, WE CANNOT GUARANTEE COMPATIBILITY WITH ALL DEVICES OR OPERATING SYSTEM VERSIONS. APP STORE AVAILABILITY AND FUNCTIONALITY MAY VARY BY REGION AND DEVICE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECHLIS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR THE SERVICES DURING THE SIX MONTHS PRIOR TO THE CLAIM; OR (B) $1,000 USD.

9.3 Applicability

THESE LIMITATIONS APPLY EVEN IF TECHLIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH ANY CLAIM IS BASED.

10. Confidentiality and Non-Disclosure

During the course of providing services, Techlis may have access to confidential information of clients and users. We maintain strict confidentiality of all such information.

Confidential Information includes:

  • Business plans, strategies, and financial information
  • Customer data and personal information
  • Software code, designs, and specifications
  • Proprietary processes and methodologies
  • Project documentation and requirements

We will not disclose confidential information except as required by law or with your explicit consent. This obligation continues even after termination of our services.

11. Termination and Suspension

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms of Service
  • Violation of applicable laws or regulations
  • Unauthorized access or use of our Services
  • Non-payment of fees when due
  • Request by law enforcement or government agencies
  • Discontinuation of our Services

Upon termination, your right to use the Services will immediately cease. For consulting services, termination will be governed by individual service agreements.

Sections that by their nature should survive termination (including but not limited to intellectual property rights, limitation of liability, indemnity, and governing law) shall survive termination.

12. Indemnification

You agree to defend, indemnify, and hold harmless Techlis and its affiliates, and their respective officers, directors, employees, and agents, from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of our Services
  • Your violation of these Terms of Service
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of applicable laws or regulations
  • Your User Content or any content you submit
  • Your negligence, misconduct, or fraudulent acts

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia, Canada, for any disputes arising out of or relating to these Terms of Service or your use of our Services.

International Users: If you are using our Services from outside Canada, you are responsible for complying with local laws. These Terms do not limit any consumer rights you may have under applicable laws.

14. Dispute Resolution

Negotiation: Before initiating any formal legal proceedings, you agree to first negotiate with us in good faith for at least 30 days to resolve any dispute. Please contact us at [email protected] to initiate negotiations.

Mediation: If negotiation fails, disputes shall be submitted to non-binding mediation under the rules of the British Columbia Mediator Roster Society.

Binding Arbitration: If mediation fails, disputes shall be resolved by binding arbitration under the Commercial Arbitration Rules of the ADR Institute of Canada, Inc., to be held in Vancouver, British Columbia.

Exception: Nothing in this section prevents either party from seeking injunctive relief or taking action to stop actual or threatened infringement, misappropriation, or violation of intellectual property rights.

15. Severability and Waiver

Severability: If any provision of these Terms of Service is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. The unenforceable or invalid provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Waiver: No waiver of any term or condition set forth herein shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Techlis to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Contact Information

Legal Department:
Techlis Legal Team
Email: [email protected]

Mailing Address:
Techlis
Attention: Legal Department
Vancouver, BC
Canada

Response Time: We aim to respond to all legal inquiries within 10 business days of receiving your correspondence.

Important: For privacy-related inquiries, please contact our Privacy Team at [email protected]

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Techlis regarding your use of our Services and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

These Terms may be translated into other languages for convenience. In case of any inconsistency or discrepancy between the English version and any translated version, the English version shall prevail.

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